FAQ
Browse our categories, select your items and add them to the cart. Then follow the checkout steps and fill in your delivery and payment details. Creating an account is optional but recommended.
After payment, you will receive a confirmation email. Check your spam folder if needed.
Orders are shipped within 24-48h. Delivery takes 2-5 days. Shipping is free over €150.
Yes, free in-store pickup is available within 2 hours.
Yes if the order is not shipped yet. Contact us quickly.
You may return one or more products within 14 days, provided they meet our return conditions (unworn, with tags attached and in their original packaging), either by mail or in person at our boutique in Porto-Vecchio. Return shipping costs are at your expense.
Yes, we are official resellers. All items are 100% authentic.
You can refer to the product pages, where a size guide is available.
For clothing, we often provide information about the style and fit of the item. For footwear, we also try to include the manufacturer’s sizing recommendations to help you choose the right size.
You can also contact us for personalised sizing advice.
By email at the following address: contact@graniteconceptstore.com
We will get back to you within the same day.
Accepted payment methods: Credit and debit cards (Mastercard, Visa), Google Pay and Apple Pay.
All payments are secured by SSL encryption.
Please note that we do not accept prepaid credit cards.
Unfortunately, it is not possible to change or cancel an order once it has been placed.
All items can be returned within 30 days of receipt. Please refer to our return procedure for more information.